I am away on a writing retreat on Bainbridge Island, Washington, and I took myself to Doc's Marina Grill for dinner tonight. The menu included something I have never seen on a menu before, yet it makes perfect sense for this restaurant.
Can you imagine what it was?
Hint: Doc's is just a few blocks from the passenger ferry terminal.
Have you guessed it?
Directly below the list of soft drinks, the schedule for the Bainbridge Island-to-Seattle ferry appears.
What do you think is the most common question asked at Doc's? Yep, and they have answered it right on the menu.
That's giving reader-customers what they need, while making the servers' lives easier.
Does this example make you think of anything you could put in writing to improve communication and efficiency?