Business Writing

Talk, tips, and best picks for writers on the job.

Syntax Training | Lynn Gaertner-Johnston

Share this page

« First Error of 2014 | Main | Give Your Readers What They Need »

January 07, 2014


Amy Frushour Kelly

I'm so glad you included the recipe, Lynn! (And of course, your post is spot-on, as usual.)

Lynn Gaertner-Johnston

Thanks for dropping by with a thoughtful comment, Amy.


Penny Lau

You are absolutely right - just the word 'please' adds a different 'feel' and 'zing' to the request. I would hurriedly rush to make that call should someone text me with a 'Please call me' and hesitate slightly with this: 'Call me', though the sender may do it unintentionally.
The correct choice of words does matter!

Audrey Colletti

I worked for the Corporate Secretary of a Fortune 500 company. When he wanted something, he always began with "I need your assistance, please". That meant all the difference in the world. I have no doubt that his emails began the same way. I've been doing the same for over 20 years.

Lisa Marie

Talk about blog posts coming along just when you need them!

I just received an email in which I was told to coordinate a shipment to a new customer. I don't have any background on this or any of the contact information for the customer. The email came from an individual who does have all the background and regularly communicates with this customer.

My knee-jerk reaction was to respond with something along the lines of, "I haven't been a part of this situation at all and don't know anything about what is going on or who to contact."

Instead, I thought of this blog post and wrote back, "I would be happy to coordinate the shipment. Would you be able to help me get connected to the right people I will need to work with? I have not worked with anyone from this customer yet."

Thanks, Lynn;-)

Lynn Gaertner-Johnston

Hi, Penny. Thanks for pointing out the big difference a "please" makes.


Lynn Gaertner-Johnston

Hi, Audrey. Thanks for sharing that very effective example.


Lynn Gaertner-Johnston

Lisa Marie, your example is wonderful. What a shift you made from one potential message to the response you actually sent.

Thanks so much for sharing!


Bill Sadler

Good morning, Lynn

If you find time, would you please address the 'myself v. me' mistake. I go crazy when someone writes, "If you have a problem, see myself." I just read a book on writing and the author continually said 'myself' instead of 'me' or even 'I.' Thanks, Bill

Lynn Gaertner-Johnston

Hi, Bill. I have written about your topic in these blog posts:

Don't go crazy! Instead, why not forward the links to others?


Verify your Comment

Previewing your Comment

This is only a preview. Your comment has not yet been posted.

Your comment could not be posted. Error type:
Your comment has been posted. Post another comment

The letters and numbers you entered did not match the image. Please try again.

As a final step before posting your comment, enter the letters and numbers you see in the image below. This prevents automated programs from posting comments.

Having trouble reading this image? View an alternate.


Post a comment

Your Information

(Name and email address are required. Email address will not be displayed with the comment.)

Share this page
© 2005-present - Syntax Training - All Rights Reserved