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February 11, 2014

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Marcia Yudkin

Lynn,

Years ago a client asked me by email "confidentially" about my opinion of a colleague - with whom I had had a couple of unprovoked run-ins. Without going into a lot of details, I said that I found the guy abrasive and unpleasant to work with. Imagine my surprise and embarrassment when they went on to do several joint ventures together!

Since then I am much more cautious about expressing negative opinions about other people even when asked "confidentially."

Marcia Yudkin

Eva G.

I have for many years been very careful about what I email, especially to clients or other vendors. Even assuming that I'm emailing someone who is sympathetic to my point of view, you never know if they'll accidentally forward it to someone else who is not so sympathetic! If I must email about something touchy, I'm careful to remove all email addresses from forwarded messages, or to start a new email...or better yet, I pick up the phone and call instead!

And when I used to gossip about my clients to my husband in local restaurants, I'd always use code names. Even my big city could feel like a small town and you never know if the person at the next table is your client's sister in law!

Chris

Lynn,

What good advice! It is a good reminder to think before you speak and write, especially in a world in which you are forever linked to your words.

Jackie

When I was very young my mother told me to never put anything in writing that could came back to haunt me. I had just started to write letters to my cousins and this advice made me be very careful about what I shared.

Teresa

I use caution with voicemail now too. We have shoretel at work that allows the voicemail to go to your email address which can be forwarded on.

Lynn Gaertner-Johnston

Marcia, thanks for the cautionary example. As your story indicates, we often cannot know how people will use or respond to the information we provide.

Lynn

Lynn Gaertner-Johnston

Eva, thanks for the excellent suggestions.

Lynn

Lynn Gaertner-Johnston

Chris, thanks for the good reminder that we are "forever linked to" our words.

Lynn

Lynn Gaertner-Johnston

Jackie, thanks for stopping by with that good motherly advice!

Lynn

Lynn Gaertner-Johnston

Teresa, great advice! I am sure your point could be helpful to many people.

Lynn

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