Business Writing

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Syntax Training | Lynn Gaertner-Johnston

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June 26, 2007


Roy Jacobsen

Thanks so much for using the before-and-after format to show how you would have approached this.

I think that your example shows that you *can* communicate technical information to a reader of average intelligence, but as you pointed out, you have to begin by turning your attention to *them*.


Yes, but we all know that the letter was probably originally written Lynn's way and then rewritten by management. The style reeks of management/lawyer speak.

Too often good communication is sabotaged by someone in the chain of command.



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