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July 09, 2009


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Looks great!

I would call the customer if I am leaving at crtical time during the project.


Desiree Kane

I'd be pretty happy if I got an email like this from a customer of ours!

Corey Freeman

Wow! There isn't a single inflammatory word in that email. That is truly something to learn from. Although it's kind of a downer to loose such a great writer...

Thanks for sharing!


Corey, thanks for commenting. I like your energy.


A beautifully written letter - thank you for sharing it with us.
What I like the most about it is that it is so personalized - clearly not a blanket message sent to everyone on the sender's list.


Judit, I agree. The personalization is terrific.


this is a very wonderful letter.. thank you so much for sharing

Lynn Gaertner-Johnston

Alexa, I am glad you like Marie's letter.


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