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September 11, 2009

Comments

JJB

I totally agree with you, Lynn! The sender could have at least given recipients a heads-up:

"After you send your reply, please don't be alarmed if you receive an automated anti-spam security message. It's quick and painless--promise!"

Lynn

JJB, I like your solution. It's a polite, friendly forewarning. Thanks for taking the time to compose it.

Judith

Great topic to cover Lynn! It is not only a matter of inconvenience for the recipient, but one risks the other side not following through even though such minimal effort is required.

I have a couple articles on my Business E-mail Etiquette site that you might find helpful with this topic, including links to how to whitelist and not look spammy (the number one reason e-mails are blocked).

http://www.businessemailetiquette.com/index.php?s=whitelist

HTH! Looking forward to more of you posts!

At your service,
Judith

S Freeman

I definitely agree with you Lynn, and Judith. As I was reading this post, I was thinking to myself that I would never follow that link for fear that it was a phishing scam. Unless I know the person or service emailing me I am just as wary as they were.

I think whitelisting before sending out an email is a must - if you want to solicit my help, business, or just opinions, I don't want to be inconvenienced.

elizabeth stockton

I hate these spam control tools to begin with. They essentially shift the burden of spam control from the receiver to the sender, which I think is bad practice. Most e-mail programs come with a way for the user to designate that an e-mail is spam and from that time on will block the e-mail address. The receiver should do this, rather than force the sender through extra steps. More than once I've decided not to bother with this process. I can't imagine I'm the only one.

Lynn

Thanks, everyone, for your views.

Judith or others, will you please tell me what "HTH" means?

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