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Oops! Comments Deleted by Accident

My finger seems to have strayed and accidentally deleted all the comments posted here from April 1 through the afternoon of April 17. So if you commented and don't see your remarks or my response, you know the reason. Please accept my apology for the temporary (I hope) omission.

The efficient, agreeable customer support reps at TypePad, which hosts this site, will probably be able to restore the comments. I hope so.

TypePad provided me with a screen shot to illustrate how I must have made the unwanted cuts. The screen shot showed me exactly what not to do much more clearly than a paragraph would have.

Now that I am trained, I believe it's safe to comment again. Please do.

Syntax Training

Posted by Lynn Gaertner Johnson
By Lynn Gaertner-Johnston

Lynn Gaertner-Johnston has helped thousands of employees and managers improve their business writing skills and confidence through her company, Syntax Training. In her corporate training career of more than 20 years, she has worked with executives, engineers, scientists, sales staff, and many other professionals, helping them get their messages across with clarity and tact.

A gifted teacher, Lynn has led writing classes at more than 100 companies and organizations such as MasterCard, Microsoft, Boeing, Nintendo, REI, AARP, Ledcor, and Kaiser Permanente. Near her home in Seattle, Washington, she has taught managerial communications in the MBA programs of the University of Washington and UW Bothell. She has created a communications course, Business Writing That Builds Relationships, and provides the curriculum at no cost to college instructors.

A recognized expert in business writing etiquette, Lynn has been quoted in "The Wall Street Journal," "The Atlantic," "Vanity Fair," and other media.

Lynn sharpened her business writing skills at the University of Notre Dame, where she earned a master's degree in communication, and at Bradley University, with a bachelor's degree in English. She grew up in suburban Chicago, Illinois.

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