The other day I taught the online class Meeting Notes Made Easy. No wonder most of the people had enrolled in the class: They were working way too hard.
When I reviewed their sample meeting notes, I found huge amounts of detail. The note takers explained new procedures in detail. They described new job openings in detail. They included long lists of comments made during meetings. They produced 5, 10, even 20 pages of notes for meetings only a few hours long!
That is too much detail for normal meeting notes.
Meeting notes should include the answers to questions 1 to 8 and sometimes 9 to 11:
- Which meeting was it?
- What was its purpose?
- When did it take place?
- Who attended? (Who did not?)
- Which topics were discussed?
- Which important points were made?
- Which decisions were made?
- Which actions were agreed upon? Who will complete them? By when?
- Which topics were tabled for the future?
- Which materials were distributed? Where are copies available?
- Is a follow-up meeting scheduled? When? Where? For what purpose?
Notice that this question does not appear on the list:
What are all the details?
I believe some note takers in the online class were doing the job of other managers, supervisors, and specialists who were announcing information at meetings. The note takers were recording entire announcements and new procedures in the meeting minutes rather than just mentioning them. But the notes should say only something like this:
Brooke Nelson announced a new position in Human Resources: Training & Development Coordinator.
Safety Manager Ralph Howe presented a new inventory procedure for the flammable storage cabinets. The procedure is attached.
Then it is the task of Brooke Nelson and Ralph Howe to inform people in their organizations about the new position and procedure. They can use email announcements, newsletter articles, flyers on bulletin boards, training programs, procedure manuals, web pages, Intranet posts, blog posts, and other ways. But they can't expect the meeting notes to make the announcements to everyone for them, can they?
Note takers, don't work so hard! Capture what happened at the meeting. But don't record all the details–that is not your job.
Do you agree?
To make your life easier as a meeting note-taker, take the online self-study course Meeting Notes Made Easy.