Today I received an email in which a business writing class participant answered the prework questions for an upcoming writing class. She wrote at the top of her email, "My answers are in blue."
As often happens with such messages, her answers were in black–not blue–so they did not stand out among the questions, as she had intended. Her entire email was in black.
Sometimes people tell me their answers are in red or green. But no, their answers are in black on my computer screen.
I am not sure what is happening to block people's efforts to send their inline replies in color. Perhaps they are sending plain text messages when they think they are sending emails in rich text or HTML. Could it be that they click Send on a rich text or HTML message, but the email goes out as plain text?
I am certain the problem is not the way I receive email, since my messages from many people do include answers in various colors.
Of course, people can send test messages to themselves to confirm the color of their fonts. What else can they do?
Can you shed light on this font color problem? If you have ideas or explanations, please share them.