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November 28, 2011

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Joanne

Lynn
Thank you for sharing the details of what goes on in a good customer's mind when talking to a sales rep.

It really is a big leap of faith. I bet most business people would like to know how to reward the faith their customers place in them.

Your insights are really helpful to business owners like me who really want to close the gap between what customers worry about and what I know about their worries on the other end of the call.

Lynn Gaertner-Johnston

Joanne, very interesting! As someone who knows your business well, I can say that you work hard and very creatively to identify and meet your customers' needs.

Thanks for stopping by and commenting.

Lynn

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