In the past two weeks I have taught six classes in three states, along with travelling to Florida (from Seattle) to help my father clean out his house to sell. As you can imagine, it's been very hectic.
Yesterday morning, when I was in California getting ready to teach a class, I got this brief email from our graphic designer, Deborah Esposito of Mirror-Doc:
Good morning, you two! [She sent it to my husband-business partner too.]
Just a little nudge to say "Don't forget this isn't quite finished. . ."
That was all Deborah said, above a message she had sent on May 3 asking for my response to her questions about a design project she is doing for us.
To me, Deborah's message was a perfect little nudge.
What is wonderful is that Deborah left emotion out of the email. She might have said, "You are the one who was in a hurry on this project, Lynn!" and she would have been correct. She might have said, "I carved out time to do this for you. The least you could do is respond promptly!" and she would have been justified.
Instead, Deborah behaved like the professional she is, and just gave me a nudge.
I promise to get back to Deborah today. Now that my life is settling down, I will start blogging more often too.
But enough about me–what do you think of Deborah's approach?