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February 21, 2019


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Jennifer Nauss

As an HR professional, I have used the Q&A format to share open enrollment (OE) benefit questions that come up during OE meetings.

Business Writing Blog

That's a wise idea, Jennifer. Thanks for the example.


David Reynolds

Thanks for this post. I am engaged in some "messaging" work with our organization and I will be sharing your ideas with some colleagues as part of our processes going forward. A very helpful piece!

Business Writing Blog

Hi David,

I am glad you found this post helpful. Answering the readers' questions has always been the key to successful writing for me. Of course, that's not just in a Q&A but in any piece we write.

Thanks for taking the time to comment.


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