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July 16, 2019


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I always used to end my emails to coworkers (to whom I am giving feedback) thus: "Please let me know if you have any questions or issues." Recently, I have dropped the "or issues" part, thinking that is just so much psycho-babble and surely bound to open a can or worms. I more and more find I don't want to talk about issues at work!

Business Writing Blog

Chris, that was a smart edit. In some cases, I add "or suggestions" because it has a positive feeling and invites input. But I'm not sure it matches the intent of your message.

Thanks for commenting.



Instead of writing "I hope you are well.", I prefer to write "I hope all is well." This seems broader in scope to encompass both work and home!

Also, I don't think it's a good idea to write a paragraph or several sentences if someone writes me and mentions he or she hopes I am well. I would tend to keep my reply very brief about being well. Otherwise, it can be too much email back and forth.

To make my emails a bit warmer and friendlier, sometimes my closing will be "Kind regards," especially to outside stakeholders of my organization. Another way is to use exclamation points, e.g., "Thank you!" rather than "Thank you."


If I feel that I need to open with a preface before jumping into the main point, particularly if it's someone with whom I've not communicated in awhile, I now tend to open with "Hope your week is going well" or "Hope your week has been enjoyable," instead of allowing the topic of "wellness" to concern them personally. I also tend to close with "Enjoy your week," "Enjoy the weekend," or "Look forward to seeing you next week" if we have a scheduled appointment.

Bart Rosenberg

"Issue" has always been a problem word for me. Issue means an important topic or problem for debate or discussion and seems officious when used in business.

When someone says "I have an issue with that..." I immediately get defensive - here comes an argument.

Business Writing Blog

Hi Renata,

"I hope all is well" is a good alternative, and I like your ideas for the closing. Regarding the detailed replies that Kerry Elson wrote, they were intended to be extreme and funny. I agree that detailing one's "wellness" is not a good idea.

Thanks for taking the time to comment.


Business Writing Blog

Emily, your examples are all good alternatives. In the same vein, with people I know well, I sometimes use "Happy Monday."

Thanks for commenting.


Business Writing Blog

Bart, thanks for elaborating on "issues." That word is never used positively, so we do well to avoid it.


Joanne Henry

Excellent post and yes, I have received (and maybe sent!) even text messages related to 'hope you are well'. (Did you know linked finishes it for you after 'I hope. . .' ?

To convey warmth to people I know quite well, even in a business setting, sometimes I simply close with this:



Otherwise it's "Kind regards or Best regards or 'Cheers!' .

Jennifer Ann Elizabeth Leclercq

I am often either trying to 'get' someone to do something after the 3rd or 4th request, so at times it's hard to remain sensible, much less warm and friendly. Nonetheless, I usually close with this: "please do not hesitate to reach out with any questions you may have".

Business Writing Blog

Hi Joanne,

Those are good choices for warm closes. I have to laugh that software completes the sentence starter "I hope" with "you are well."

Thanks for stopping by and commenting.


Business Writing Blog

Hi Jennifer,

Yes, it's a challenge to stay friendly rather than frosty after several requests. I've been there.

I'd like to suggest that you shorten that closing sentence, "Please do not hesitate to reach out with any questions you may have." You could eliminate a negative and a few unnecessary words.

I appreciate your comments.


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