Scientists Confirm Existence of “Zoom Fatigue” – How Can Businesses Combat This?

    You’re not alone in feeling drained at the end of a long day full of Zoom calls. The words “Zoom fatigue” have become more common since the start of the coronavirus pandemic and people have been wondering why Zoom calls are more exhausting than in-person meetings. This article will take you through some of the reasons we experience Zoom fatigue and some ways that businesses can combat it.

    Why do we experience Zoom fatigue?

    One of the main reasons we get so much more tired after a few Zoom meetings is because we have to concentrate that much harder. Unless you have the nerve to take yourself off mute and ask a colleague to repeat themselves, if you miss information during a Zoom call, you’ve missed it.

    Pair this with the fact that working from home makes it so much easier to become distracted in the first place, you have a recipe for disaster.

    How can businesses combat Zoom fatigue?

    1. Educate employees on the importance of avoiding multitasking. We’ve all convinced ourselves that replying to your mum’s message whilst writing an email and reading an article is an effective use of our time, but in reality there are different parts of our brain used to different tasks, meaning that multitasking actually means you take longer to get things done.
    2. Promote taking regular breaks. Sitting at a screen all day is exhausting without adding Zoom calls into the mix. To counteract some of the Zoom fatigue  people may be experiencing, it’s important that they take screen breaks – and Zoom breaks especially. Don’t schedule back-to-back calls, and think about reducing call time, to give colleagues a chance to get up from their desk.
    3. Consider different technology platforms. Instead of relying on Zoom all the time, switch to another platform like Microsoft Teams telephony to give your eyes a break. If you’re feeling a little Zoomed out, using the phone to communicate for a while allows you to recharge.

    Similarly, instant messaging and emailing is also effective for communicating without having to get yourself onto a video call.

    1. Remind employees that Zoom is supposed to be social! The more we use Zoom as a work tool, the more we forget that it was originally intended as a platform to connect with friends and family. Remember that work is also a place to build friendships and connect with others, so implementing some kind of social aspect into Zoom calls is a great way to remind colleagues that Zoom doesn’t have to be this big exhausting thing.

    Don’t forget that you have autonomy over your choices, too. Whilst businesses have a place in combating Zoom fatigue, there’s only so much they can do. When Zooming you’ll be able to see yourself somewhere in the corner of the screen. If seeing yourself during video chats is tiring for you, use the “hide self-view” button so you won’t have the added pressure of constantly scrutinising yourself during the calls.

    Hopefully you now understand how Zoom fatigue works, and have some ideas of how to combat it! With these tips in mind, you will be able to make your working day more productive, without sacrificing your wellbeing.


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