Today is Book Lovers Day, an unofficial holiday celebrating the love of books. It's a great excuse to relax and read.  I picked an easy book to enjoy, P Is for Pterodactyl: The Worst Alphabet Book Ever, written by rapper Raj Haldar and Chris Carpenter and illustrated by Maria Tina Beddia....
It's LGBTQ Pride month and a good time to start using gender-neutral language if you haven't started already. That's words such as people, folks, everyone, they, them, and their, which do not indicate gender. It's different from the expressions ladies and gentlemen, brothers and sisters, men and women, sir,...
Earlier this month The New York Times published an interactive data-filled article on privacy policies titled "We Read 150 Privacy Policies. They Were an Incomprehensible Disaster." Author Kevin Litman-Navarro performed several analyses. For example, he timed the minutes it took him to read a privacy policy. Craigslist's policy took the shortest amount...
In an earlier post, I promised to review Dreyer's English: An Utterly Correct Guide to Clarity and Style "in a few days." That was more than three weeks ago. I've been savoring the book, making notes on every chapter. I am now ready to tell you that--as a reader...
I expect a book on communication—which is what storytelling is—to teach me something new or remind me of truths I had better not forget. Rob Biesenbach’s Unleash the Power of Storytelling: Win Hearts, Change Minds, Get Results surpassed my expectations, and I am happy to recommend it to you. As...
As a writing expert who relies on Microsoft's grammar and spelling checker to flag what I don't see, I was eager to test Grammarly's power to find additional errors. I signed up for the premium version and tested it to the max. I wanted to find the answer to...
I love it when a book on language teaches me a lesson. The African Svelte: Ingenious Misspellings That Make Surprising Sense, a guide by Daniel Menaker filled with humorous, elegant word errors, taught me that I’d better slow down and think if I want to catch errors that have...
College instructors sometimes ask me to recommend a text to use in their business writing classes. Until now, I haven't had a satisfactory answer. But I am pleased to recommend Business Writing Scenarios: Writing From the Inside, by Jon R. Ramsey, published in February by Bedford/St. Martin's (who sent me a...
I'm pleased to announce a complete new communications curriculum for college instructors. The curriculum works as a standalone course or as a supplement to business writing classes. The course, Business Writing That Builds Relationships, developed out of my long-standing interest in diplomatic, relationship-building messages at work. The comprehensive 90-page curriculum is free to...
If you are like many business people, you have attended meetings, conferences, and training programs that include a catered lunch. Can you remember the name of any of the caterers? Do you remember anything that would help you find the caterer if you wanted to schedule a lunch (and...