Do you write on the job? If yes, you need Ann Handley's Everybody Writes: Your Go-To Guide to Creating Ridiculously Good Content. It’s the best book on creative business communication I have read since Chip and Dan Heath's Made to Stick. As Handley writes, "If you have a website, you are...
Before you discount all clichĂ©s as weak, lazy writing, consider a few ideas from Orin Hargraves' new book, It's Been Said Before: A Guide to the Use and Abuse of ClichĂ©s (Oxford University Press, 229 pages, $24.95 in hardcover). I recommend the book for writers, editors, and others who care...
The other day we received a renewal notice from our web hosting service, IX Web Hosting. I want to share it with you as an example of a friendly, helpful renewal notice.  Subject: Renewal Notice for Unlimited Pro Hey Lynn, How's everything going? Can you believe another 2 years have gone by? Well,...
Just My Typo: From “Sinning With the Choir” to “The Untied States,” by Drummond Moir, provides lots of hearty laughs. As I read the book last night, I caught myself repeatedly snickering at the errors proofreaders had missed and feeling grateful that I had not made or missed them. The...
The AP Stylebook 2014 just came out, and my copy arrived in the mail on Wednesday. I have studied it searching for changes you might want to know about (if you don't subscribe to the AP's tweets), and they appear below. If you are not familiar with The AP Stylebook, it's...
I picked up a new book, The Curmudgeon's Guide to Getting Ahead: Dos and Don'ts of Right Behavior, Tough Thinking, Clear Writing, and Living a Good Life, because of the promise of “clear writing.” The coupling of clear writing with living a good life made the book intriguing enough...
I am delighted to let you know that "Business Writing With Heart: How to Build Great Work Relationships One Message at a Time" has been named as a finalist for Independent Book Publishers Association (IBPA) awards in two categories. It is a finalist for the Benjamin Franklin Award in...
I am away on a writing retreat on Bainbridge Island, Washington, and I took myself to Doc's Marina Grill for dinner tonight. The menu included something I have never seen on a menu before, yet it makes perfect sense for this restaurant. Can you imagine what it was? Hint:...
Webinars have gotten a bad reputation. Too many dense, slow-moving slide decks presented by long-winded speakers have caused people to think of webinars as snoozers. Not only that--plenty of them ooze sales and marketing messages that make participants feel used. That’s why I am here to defend and tell you about a...
At last! A book I can recommend to executives and to the human resource managers whose responsibility it is to develop executives: HBR Guide to Better Business Writing, by Bryan A. Garner. Garner is one of my favorite experts on usage, writing style, and legal writing. So I was delighted...