Email Archives

The Downside of Email

Example 1: Five days ago I sent email to two clients letting them know about a training discount that would expire today. I got no response. Today our Client Services Manager phoned to remind them of the deadline. They both signed. Example 2: Several times over… continue reading

A Magic Tale of Email

A manager was working late last night, slogging through the last of her email, when she noticed a strange lamp on the bookshelf. She picked it up. Since the lamp was dusty, she rubbed it with a cloth she kept in her desk drawer. As… continue reading

Email

Email-Free Wednesdays

If you’re on the police force in Essex, England, get ready for tomorrow. It’s your day to phone or meet in person. That’s because the chief constable has banned emailing on Wednesdays. According to the online Telegraph, Chief Constable Roger Baker posted a notice on… continue reading

Email

More on Email and IQ

A week ago I wrote about sobering research into the damage done to our IQ by reading email. Since then, a friend pointed out (in person, not by email) a post at Duct Tape Marketing. In it, writer Zane Safrit pointedly states, “Email’s not the… continue reading

Email

Reading Email Lowers IQ

I was going to write about something else, when I got distracted by an article that was forwarded to me, “Emails ‘Hurt IQ More Than Pot.’” And that’s the whole point of the article: Constant interruptions in the form of email, phone calls, and text… continue reading

13 Little Words

I just got a quick 13-word email that made me smile and made my work life easier. The pleasing message was simply this: “I don’t know–but I’ll find out and get back to you ASAP.” No, it’s no subtle pun that amused me. It’s that… continue reading

Email

Feeling Ignored? Blame Your Subject Line

The other day I wrote about not blaming yourself if your email doesn’t reach its intended reader: Feeling Ignored: Blame Email. Rather than post to my blog, my husband Michael commented to me face to face. I think that’s a good sign for our marriage.… continue reading

Email

Feeling Ignored? Blame Email

If you have sent an important email message in the last 10 days and not gotten any response, this post is for you. I want you to know that: 1. Your web designer does care about you and your site, but— 2. Your friend is… continue reading