Business writing is useful in various contexts, but its primary purpose is to receive a business response. In other words, it is writing that deals with business, whether it's reaching out to customers or employees, and getting a response back relevant to whatever business the writing deals with. A...
When you're writing a business letter, especially to colleagues or other people in your field, you may tend to write in a very dry, jargon-filled manner. Though you may not be able to avoid the jargon trap in this case, there is another trap that you can jump over...
Are you a freelancer who wants clients out there to know about what you have to offer? Despite your hard work to promote yourself, you still may be struggling to capture potential customers' attention. Attracting the companies you need with your writing is not rocket science, but there are definitely tricks...
As an English major in college, I had only one English department class that I did not do well in: I got a C in linguistics, a required class. Phonemes, bilabial fricatives—they bored me to tears. How I wish the text had been this new book by David Shariatmadari:...
Which error did you see most often in 2019? Was it a missing comma? A misplaced or missing apostrophe? A lack of subject-verb agreement? A word used incorrectly? The error I found most often in work projects—especially copyediting presentations and manuscripts—is described below, with one bonus error.  The error is...
I went to a performance at one of my favorite Seattle theaters the other night. Attending the performance earned me the opportunity to get $5 off a ticket to a future offering. But the promotional card in the program included an error that made me laugh. Can you find...
It's easy to go through life blithely thinking your words are spot-on, especially as a writer. Then one day an error you’ve been making grabs your attention: Surprise! You’ve been using the wrong word! Maybe today will be that day. See if this test has a word surprise for...
Certainly we can admire Google for its growth, global reach, inventiveness, and the brilliance of its teams. But they've gone too far. Cleverness has its limits. Analyze, yes. Optimize, yes. Publicize, yes--those are all things online content providers want to do. But troubleshootize? No, Google, you've gone too far.     The...
The other day while giving feedback to a client on her customer-service writing, I noticed this sentence: "Once you receive your new card, please contact any merchants with whom you have reoccurring charges." Reoccurring charges? Is that correct? Or should it be “recurring charges”? What do you think?  Before I...
Today is Book Lovers Day, an unofficial holiday celebrating the love of books. It's a great excuse to relax and read.  I picked an easy book to enjoy, P Is for Pterodactyl: The Worst Alphabet Book Ever, written by rapper Raj Haldar and Chris Carpenter and illustrated by Maria Tina Beddia....