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Global Communication

Communication over business email always has always had a few consistent requirements, like speed and brevity. With so many people forced to engage with one another via video conferencing, we get the privilege of seeing how many distractions are present in everyone's lives as they try to perform their regular duties. Our homes...
It’s often tough quitting a job, with all of the tedious responsibilities that this frequently has to encompass. Usually, one of the foremost requirements for leaving your place of employment is writing and delivering your letter of resignation. This letter, generally considered to be essential with regards to the sole method...
Time to act! Your Canadian clients and customers will celebrate Thanksgiving Day (Jour de l'Action de grâce) on Monday, October 14. Your U.S. contacts will do the same on Thursday, November 28. Be wise and thoughtful, and take this opportunity to remember them before the holiday (c)rush. Consider how...
Today is Book Lovers Day, an unofficial holiday celebrating the love of books. It's a great excuse to relax and read.  I picked an easy book to enjoy, P Is for Pterodactyl: The Worst Alphabet Book Ever, written by rapper Raj Haldar and Chris Carpenter and illustrated by Maria Tina Beddia....
When you and I don’t work efficiently, we may waste time, money, supplies, and opportunities. But imagine the waste involved when the Chief Operating Officer (COO) and other executives at “C-level” work inefficiently. Beyond the cost of their time, executive inefficiency can rock an entire organization. Forgotten commitments, delayed decisions,...
My daughter enjoyed an attraction called Enchant Christmas, which is currently in Seattle. I thought I'd like to go too, so I checked out the website on my phone.   I was surprised that Enchant was also being offered in Arlington, a city just 47 miles north of Seattle. I scrolled...
Scenario: Imagine that you run a classy beachside hotel. Many of the hotel rooms have balconies that face the beach. Everyone walking from the beach toward the hotel can see the balconies.  When guests hang wet bathing suits, towels, and other items over the balcony railings, the view is tacky--not...
I got an email yesterday from the organizers of a literary festival I'm going to attend. It shared reminders about parking and registration. I knew where to park, but I needed to know where registration was. So I went directly to this paragraph: REGISTRATIONAttendees are required to check in at...
In Shakespeare’s play, Juliet professes her love for Romeo despite his rival house and name (Montague). “'Tis but thy name that is my enemy,” she declares. Do you, like Juliet, care about others but regard their names as your enemies? Do you change people's names to suit your needs? Or do...
Last week I was working in Luxemburg and vacationing in London. A cross-cultural translation that made me smile appeared on a sign outside my Luxemburg hotel. The sign had to do with visitors needing to ring a bell to be let into the hotel after a certain time at night. The final sentence on the...