In Shakespeare’s play, Juliet professes her love for Romeo despite his rival house and name (Montague). “'Tis but thy name that is my enemy,” she declares. Do you, like Juliet, care about others but regard their names as your enemies? Do you change people's names to suit your needs? Or do...
Last week I was working in Luxemburg and vacationing in London. A cross-cultural translation that made me smile appeared on a sign outside my Luxemburg hotel. The sign had to do with visitors needing to ring a bell to be let into the hotel after a certain time at night. The final sentence on the...
Webinars have gotten a bad reputation. Too many dense, slow-moving slide decks presented by long-winded speakers have caused people to think of webinars as snoozers. Not only that--plenty of them ooze sales and marketing messages that make participants feel used. That’s why I am here to defend and tell you about a...
Because I appreciate having blog and newsletters readers around the world, I try to recognize words and expressions that do not translate well. Spot is one of those words. I have found it in a variety of pieces I have written, and it is time to clean up those...
I like to keep up with correct Canadian writing style and word usage. That may be because I live 110 miles--177 kilometres (Canadian spelling)--from the border, and I have clients in Vancouver and Calgary. Also, many Canadian readers check in here for advice and subscribe to my free monthly ezine, Better...
Readers have asked me to suggest opening sentences for emails that go to people around the world. The goal of these openers is to avoid coming across as blunt and impolite, especially in messages to people from cultures in which English is not the first language. It is wise for people...
People from around the world have been writing to me in search of the correct wording for new year's messages to their English-speaking friends and associates. To help them, I have composed these brief messages as models. I hope you find them helpful. Note to international readers: If the message says I, it is...
Cathy wrote to me today, concerned about a possible change in how her team sends holiday greeting cards. In the past they have purchased holiday cards, addressed them to a mailing list of customers and other important people, had everyone on the team sign them, and then mailed them through...
I recently worked on business writing with a manager from India who spoke several Indian languages as well as English. She made an error that I have since noticed in another Indian manager's writing, so I thought it was worth writing about here. It involved using "few" when she meant "a...
While reading an inflight travel magazine on my vacation, I came across an ad for a resort in Traverse City, MI. Do you recognize the abbreviation MI? Is it Michigan, Minnesota, Mississippi, or Missouri? I am not familiar with Traverse City, so the ad kept me guessing. It wasn't until...