I got an email this week from someone who is looking for an opportunity to become a business writing teacher. The individual happens to live just a two-minute walk from my house. She introduced herself briefly, attached a cover letter and resume, and signed her email this way: your unemployed...
In a Better Business Writing class I taught this week in Seattle, Dave raised an important question when we were talking about writing for your readers. He asked, "What if some of your readers will be perfectly happy with your message but others will be angry or resistant?" Dave...
For the past two days I have taught in Vancouver, British Columbia, where I stayed at the Pan Pacific Hotel. When I walked into my hotel room late on Sunday, I found an envelope with my name on it (handwritten I believe, although I do not remember for sure)...
Yesterday I picked up our local newspaper and read this sports headline: "Star Times All-Area Fall Prep Teams." I had no idea what it meant. Later I phoned home and asked my daughter to read the headline to me, so I could write about it here. After reading it to...
In the United States October is National Domestic Violence Awareness Month. That designation means that domestic violence is a subject of television programs, news reports, newsletters articles, discussions, and so on. The focus on domestic violence encouraged me to tell you about an excellent piece of writing, the Safety Plan Pocket...
The other day I led a business writing class for leaders in a world-class company. Because they were a supportive group, one of them admitted she often doesn't proofread her email. With the need to send out dozens of messages each day, how can a person take time to read through each...
This week our 13-year-old daughter participated in a music festival for young artists. She has been playing the violin for 8 years, and she had worked hard on the three pieces she played for the adjudicator (judge). The adjudicator's first comment to her was "Don't get me wrong, but...
Today I received the "Economic Stimulus Payment Notice" from the Internal Revenue Service (IRS) of the United States Department of the Treasury. It was a notice to all U.S. taxpayers (with a greeting "Dear Taxpayer") about a tax rebate most taxpayers will receive in May. The reading level for...
I often tell people in my business writing seminars about Microsoft's AutoCorrect and AutoText features. Every MS Office user should be using them to write faster. But I learned just last week that I was using AutoCorrect a slow, Stone Age way. Let me pass on my lesson. I...
Today I received an email with this subject:10 Powerful Secrets to Email MarketingBecause I am interested in email marketing and "powerful secrets," I opened the message. I saw that it featured a free downloadable report with this jazzy title:Email Marketing vs. SPAM: A 10-Round Smack DownA photo of a...