Since my "With Best Wishes" post on January 21, someone wrote asking "Is it okay to end a professional letter with Best?" That's an interesting question. What do you think? So many questions have two answers--one involving our personal preferences and the other looking at what is standard in...
UPDATED IN DECEMBER 2016 Many people visit this site in search of answers to their etiquette questions. One popular query is "How do I end a letter?" Another is "Is Best regards acceptable?" It's the "complimentary close" or "complimentary closing" that business writers are wondering about, those phrases that come before...
UPDATED IN DECEMBER 2016 Dear Reader:   Dear Reader,   Dear Ms. Reader: Dear Mr. and Mrs. Reader:   Hi Reader,   Reader, This post is all about the etiquette of salutations (greetings) for business letters and email. It's dedicated to the many who have visited this blog in search of tips on how to...
In the United States, the hearings of Judge Samuel Alito for the position of Supreme Court Justice have brought up the subject of what to include in resumes and job applications. Unlike Judge Alito, most of us do not have our resumes combed through and then discussed on national...
Do you want to be more efficient? Think about your meetings and the meeting notes that follow them: When our meetings aren't effective, we waste valuable time figuring out what we are trying to accomplish in them. When our meeting minutes aren't effective, we waste the time we spent in meetings....
During the holiday season, many people write an annual holiday letter or Christmas letter that reviews the previous 12 months. One challenge is how to write it without sounding like a bragger. Another is to avoid merely listing job promotions, vacations, and our children's accomplishments. Although holiday letters are...
These days people are searching the Web for suggestions on how to write holiday greetings that are suitable for business. I'll be glad to provide advice. My best suggestion is this: Send a message that's right for your reader. In our world of global communication, know what holidays your reader...
On Thursday, I wrote about my attempt to use the right search string so my readers could find me. I used the words "Can you start a sentence with and" because readers had not found me when I used the phrasing "Can 'And' or 'But' Start a Sentence?" It worked....
I recently wrote a post entitled "Can 'And' or 'But' Start a Sentence?"  The post isn't getting a high listing on Google, which most of my posts do. And I just found out why. Visitors are using a search string that is different from my wording. They are searching...
You've probably experienced this awkward situation: a person makes a request to you in writing, and you have to say no--in writing. On the telephone or in person, you could respond earnestly, "I'm sorry! I wish I could!" or "Unfortunately, I have to say no." But it's a bit...