These days people are searching the Web for suggestions on how to write holiday greetings that are suitable for business. I'll be glad to provide advice. My best suggestion is this: Send a message that's right for your reader. In our world of global communication, know what holidays your reader...
On Thursday, I wrote about my attempt to use the right search string so my readers could find me. I used the words "Can you start a sentence with and" because readers had not found me when I used the phrasing "Can 'And' or 'But' Start a Sentence?" It worked....
I recently wrote a post entitled "Can 'And' or 'But' Start a Sentence?"  The post isn't getting a high listing on Google, which most of my posts do. And I just found out why. Visitors are using a search string that is different from my wording. They are searching...
You've probably experienced this awkward situation: a person makes a request to you in writing, and you have to say no--in writing. On the telephone or in person, you could respond earnestly, "I'm sorry! I wish I could!" or "Unfortunately, I have to say no." But it's a bit...
I have been writing lately about how to compose a condolence message and how and why to write thank you notes. This post combines the two: how to write a thank you for a condolence message. I'm inspired to write on this topic because of the search strings people...
Imagine that everything you wrote were translated into several foreign languages. How would you write differently? Would your sentences still be complex? Would you continue to use puns, cultural allusions, and slang? How about acronyms and abbreviations? For me, it's more than something I have imagined. I found out...
Writing a thank you is one of the easiest tasks in business writing. It's a short, happy message that makes both writer and reader feel great. Some recipients even post thank you notes on their bulletin boards and in scrap books, so the good feelings live on. To communicate...
UPDATED IN FEBRUARY 2019 I spent Friday in Portland, Oregon, at the regional conference of the ATD (Association for Talent Development) Cascadia Chapter. My husband Michael and I spent time there talking with training professionals about business writing. And why should anyone care about training employees and managers in business writing?...
This week I led a business writing workshop with nine very smart business people. They do important analytic work for their company, which is the best in its class. Why, you might wonder, were sophisticated professionals in a business writing class? They were in class to get the answer to...
When you have a choice, do you prefer being with people who are positive--or negative? When you read business letters, reports, email, and other documents, which tone--positive or negative--makes the message more enjoyable to read? Which inspires you? Unless you are a negative person (in which case you must keep...