Our website and email have been down for over 24 hours. Since you can't access our Syntax Training website or reach us by email, I thought I would let you know here on the blog.  You can still reach us in Seattle by phone at 206-782-8410.  Here's what the company that...
Are you looking forward to a promotion or another new step in your career? Is your resume ready to help you get there? An old resume presents the old you. But your resume should take you into your future. Apply these tips to make your resume fresh and representative of...
This signed appeared today on the door of my local post office. Oh no! The lobby of the post office is closing? How will the people with post office boxes get their mail? But wait . . . maybe . . . . How would you revise the sign so its message...
The other night I helped a young friend with her resume by phone and email. I have known "Alicia" for many years, so I know her story--her job and education history, her strengths, and her accomplishments. I know the essential Alicia. But her resume readers--potential employers--would know nothing about her...
We are traveling in beautiful Italy: Venice, Varenna, Milan, Cinque Terre, Florence, Assisi, and Rome. Although our offices are closed, you may register for classes and purchase Syntax Training materials. Our virtual assistant will be happy to send out class confirmations and products.  Ciao!  LynnSyntax Training
The other day was our English springer spaniel's 11th birthday. In the busyness of my life, I had not remembered it. But I received a wonderful email reminder from our veterinarian at Aurora Veterinary Hospital in Seattle, Washington. The subject line, "Happy Birthday to Hope!" surprised and delighted me--not...
A senior manager whom I will call Kate wrote to me asking for advice about the use of smiley faces in email. Kate's question had an unusual twist involving her boss: he wanted her to use smiley faces, but she was resisting. Kate told me she views smiley faces as silly and unprofessional, but...
I got an email this week from someone who is looking for an opportunity to become a business writing teacher. The individual happens to live just a two-minute walk from my house. She introduced herself briefly, attached a cover letter and resume, and signed her email this way: your unemployed...
In a Better Business Writing class I taught this week in Seattle, Dave raised an important question when we were talking about writing for your readers. He asked, "What if some of your readers will be perfectly happy with your message but others will be angry or resistant?" Dave...
For the past two days I have taught in Vancouver, British Columbia, where I stayed at the Pan Pacific Hotel. When I walked into my hotel room late on Sunday, I found an envelope with my name on it (handwritten I believe, although I do not remember for sure)...