When finishing an email or snail-mail letter, the closing provides various opportunities.  Should you use "Sincerely" or the two-word variant "Sincerely yours?" What about "Yours truly," where does that feature? Maybe a simple "Thank you" will be sufficient or should you should express your "Warmest regards." Is there a situation...
As many years as humans have been selling their goods and services to each other, business communication has been around. Throughout that time, we've developed official templates for business letters, but we haven't yet established an official template for business emails. This isn't too surprising, considering email only became...
There was a time when the most common way to address any business correspondence was the salutation To Whom It May Concern. It was the pre-internet era, and information on specific employees at the company was not readily available. Yet, time marches on, and things change. Here, we discuss...
We recently published an extensive article on how to professionally end an email. Here, we are going to take another look at the topic, concentrating on the sign-off specifically.  You've crafted your email to be clear and well-constructed. You've edited it carefully. The body of the email may be absolutely perfect,...
You’ve probably written or read multiple emails today… or within the last hour… or five minutes. Email and business go hand in hand. And we tend to fall back on one common phrase to wrap up every business letter or email we send. Interestingly, tweaking the wording even slightly...
Sunscreen? Check. Bathing suit? Check. Latest Grisham novel to read on the beach? Check. Created and activated the perfect professional out of office autoresponder email message? Umm… If you think you can just throw something together on your phone while boarding the plane, think again. Business communication etiquette never takes...
Gender-neutral language writing strategies are becoming increasingly popular. The goal is to write or speak using non-discriminatory language and to avoid gender-biased expressions or stereotypes. This will enable you to more easily connect with your audience and allow everyone to feel appreciated. So then, here are some simple techniques...
Just as language evolves over time, the way we communicate in business has changed. Phone calls and letters seem almost archaic now. Email is the foundation that most businesses' communication and marketing strategies sit upon. And this is why you need to know not only how to craft a...
It’s a part of doing business—you get an unexpected email from an irate client, and they choose to take out their frustration on you. Yikes! And it’s only Monday morning. It stings a bit when you’re the recipient of such a rude email. Although you can’t control what the client...
You finally have the guts to leave your job, be it for a better opportunity, a new business venture, personal time, or simply because you can't take it anymore. So what's next? The dreaded letter of resignation, of course. Writing a letter of resignation is tricky and can cause a lot...