Business Communication

The other day I emailed John, a client, a description of a new seminar I am creating for him. He wrote back: Hi, Lynn, Thanks for your creativity. I like what you have created so far. May I suggest the following modification? After that question,… continue reading

Jargon is a constant issue for writers: to use it or not to use it. I recently did NOT use it when I should have. Here is what happened: I sent invoices to two clients and included this statement: “Payment is due within 20 days,… continue reading

Do you want to be more efficient? Think about your meetings and the meeting notes that follow them: When our meetings aren’t effective, we waste valuable time figuring out what we are trying to accomplish in them. When our meeting minutes aren’t effective, we waste… continue reading