Happy holidays! I hope this season of peace is bringing you joy and contentment.
If you have received gifts for Chanukah, Christmas, or another celebration, remember to express your appreciation. Even if the giver is someone who is trying to win your business, a gift is a gift. It requires an expression of thanks.
Here's why I mention the need for thanks: I was talking with a corporate consultant the other day. He told me he has sent lovely gifts to clients–things like gourmet chocolates and expensive pens–and they have not even acknowledged them. I bet that if I had encouraged him, he could have told me the names and companies of individuals who had not thanked him for his gifts.
Social slights stand out and stick in the memory. They weaken relationships and commitment.
You can easily nurture and strengthen your relationships by saying "thank you." Even if you don't like chocolates (or pens, flowers, cheese, books, or other gifts), email a simple message of thanks like this one:
Subject: Thank You for Your Thoughtful Gift
Dan, it was very thoughtful of you to send chocolates. I am sharing them with the team, and everyone is enjoying the luxurious treat.
Thank you for thinking of us.
Happy new year!
For more tips on thank-you messages, read this month's Better Writing at Work, whose main article is "Write Mighty Thank-Yous." Or get my new book, Business Writing With Heart: How to Build Great Work Relationships One Message at a Time." It is available autographed with a laminated bookmark on our website, at Amazon (even for the Kindle), and at Barnes & Noble.
I hope you enjoy many end-of-year activities, but make time for thank-yous!