Etiquette Archives

Etiquette

Email vs. Phone: Which One Is Best?

In one corner is email—younger, quicker, a real contender. And in the other corner is the phone—older but proven as an adept close-quarters fighter. And the winner is… Both! In the world of business communications, the email vs. phone match continues round after round. And… continue reading

How to Avoid Politics in Business Writing

People dig into their political views like an underwater pipeline entrenched on the ocean floor. Agreeing or disagreeing with their perspective can make for an awkward conversation at best and a heated debate at worst. Therefore, avoiding politics in business and business writing is the… continue reading

Tips for Replying to an Angry Client

It’s a part of doing business—you get an unexpected email from an irate client, and they choose to take out their frustration on you. Yikes! And it’s only Monday morning. It stings a bit when you’re the recipient of such a rude email. Although you… continue reading

How to Write a Letter of Resignation

You finally have the guts to leave your job, be it for a better opportunity, a new business venture, personal time, or simply because you can’t take it anymore. So what’s next? The dreaded letter of resignation, of course. Writing a letter of resignation is tricky… continue reading

How To Respectfully Criticize A Company Decision

Understanding how to give constructive criticism is one of the most fundamental skills in the business world. It is essential in reconsidering marketing initiatives, improving employee performance, and even conducting self-assessments as a manager or company owner. When offering criticism to an individual, you must… continue reading

Virtual Chat Business Etiquette With Clients

In today’s business world, using Zoom chat messaging has become the norm. Virtual connection in-person meeting saves time (a commodity that has become increasingly scarce) and money. The pandemic seemed to propel us even further in this direction with great speed. Some companies, such as Kumospace take… continue reading

How To Politely Correct Mistakes in Business Documents

People are unpredictable, when it comes to criticism. You can be talking to a giant of constancy and courage, but this same person can be offended to tears if you point out some error in their work or life. Conversely, you can be sitting with a… continue reading

Introducing Clients By Email

Your client wants to open up new relationships with new clients. You’re showing assertiveness, and you volunteer to take on the challenge. However, this is one task that can be quite cumbersome. The assignment feels similar to meeting a person for the first time –… continue reading

How To Apologize To a Colleague in an Email

Work and business relationships are complex, held together by mutual respect and professionalism. The stress of a job and focus on career advancement and salary puts a toll on even the best work relationships, and mistakes made can upset the harmony in the workplace. We… continue reading

Etiquette

Business Writing Etiquette Using Slack Chat

Just like any other chatting messages, Slack is a great way you can connect to your colleagues faster and with the least hassle, compared to other messaging platforms like email. However, just because it serves a similar purpose to WhatsApp or Snapchat, doesn’t mean… continue reading