People are unpredictable, when it comes to criticism. You can be talking to a giant of constancy and courage, but this same person can be offended to tears if you point out some error in their work or life. Conversely, you can be sitting with a fragile individual and they...
Your client wants to open up new relationships with new clients. You’re showing assertiveness, and you volunteer to take on the challenge. However, this is one task that can be quite cumbersome. The assignment feels similar to meeting a person for the first time - it’s like a first job...
Work and business relationships are complex, held together by mutual respect and professionalism. The stress of a job and focus on career advancement and salary puts a toll on even the best work relationships, and mistakes made can upset the harmony in the workplace. We All Make Mistakes As humans are...
Just like any other chatting messages, Slack is a great way you can connect to your colleagues faster and with the least hassle, compared to other messaging platforms like email. However, just because it serves a similar purpose to WhatsApp or Snapchat, doesn’t mean you should treat it just...
Email marketing is a crucial part of any successful digital marketing campaign. After all, who doesn’t use email? Nowadays, it propels not just customer conversions but also retention. Not to mention it’s your direct route to your audience. But just because it’s easy to send an email doesn’t mean you’ll...
Cover letters, resumes, proposals, online job applications—these are some of the most significant pieces you will write. They must engage readers and communicate persuasively, especially for competitive positions. Even if you are modest and shy, these pieces must sell you. Here are 12 tips to apply in high-stakes situations.   1....
Business communication can make or break a negotiation or partnership. A small grammatical mistake or the wrong tone of voice can be misinterpreted and cost your business a client or potential profit. But no worries, today we got an expert in business communication - Eric Mitchell Porat - who...
On Friday I donated blood at a popup blood center. In the process I had to share information—about my sex partners, pregnancies, travel history, and illnesses. I had to repeatedly give my full name and birthdate. A personal exchange? Nope. It was completely impersonal. I felt like a commodity. No...
A friend had just finished a proposal she would be presenting to a new client the next morning. After printing six copies for the people who would be at the meeting, she noticed that she had made an error in the client’s name at the top of page 1....
Yesterday I posted advice on giving constructive feedback in writing. That advice took the form of a list of Don'ts. Why not test yourself today on tips for giving constructive feedback? The list of 20 Don'ts below contains some fake Don’ts that should actually be Dos. Can you identify...